Privacy Policy / Notice (US)
Last Updated: June, 2026
MSRBuildConnect LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes how we collect, process, retain, and disclose personal data when you access or use our website located at www.buildconnect.com and related services (the "Services"), and our practices for using, maintaining, protecting, and disclosing that information.
Scope of This Policy
This policy applies only to information we collect:
- Through the Services; and
- In communications, including email and other electronic messages, between you and us.
It does not apply to information collected by third parties that are not controlled by us.
We may provide additional or different privacy policies that are specific to certain features, services, or activities.
Please read this policy carefully. By interacting with our Services, you agree to the collection, use, and sharing of your information as described in this policy. We may update this policy from time to time (see "Changes to Our Privacy Policy" below).
Children's and Minors' Data
Our Services are not intended for individuals under the age of 18, and we do not knowingly collect personal data from minors.
The Personal Data That We Collect or Process
"Personal data" means information that identifies, relates to, or describes you, directly or indirectly.
We collect the following categories of personal data:
Account and Contact Information
- Name
- Email address
- Phone number
- Company/organization
- Login credentials
Billing and Transaction Information
- Billing contact details
- Transaction history
- Tax identifiers
Technical and Usage Data
- IP address
- Browser and device information
- Logs and access records
- Cookies and similar technologies
- Web beacons and analytics data
User-Generated Content
- Files, uploads, communications, and inputs
- Associated metadata and logs
Aggregated and Statistical Data
We may derive non-personal statistical or aggregated data from personal data. If such information is linked with personal data, we treat it as personal data.
We do not knowingly collect sensitive personal data (such as biometric data, precise geolocation, or health data).
How We Collect Your Personal Data
Information You Provide to Us
We collect information when you:
- Create or manage an account
- Place orders or complete transactions
- Communicate with us
- Submit or upload content
Automatically Through the Services
We use automated technologies to collect information such as usage data, IP addresses, device information, and interactions with our Services.
These technologies include:
- Cookies: Small data files stored on your device
- Web Beacons: Pixel tags used to understand usage and performance metrics
To the extent these technologies are considered "sharing" of personal information or targeted advertising under applicable law, you may opt out by contacting us at:
Email:support@buildconnect.com
Please note that disabling certain technologies may impact functionality.
From Service Providers
We may process personal data through service providers (such as cloud hosting and payment processors) that act on our behalf.
We do not obtain personal data from third-party data brokers or external data marketplaces.
How We Use Your Information
We use personal data to:
- Provide and operate the Services
- Process transactions, payments, deliveries, returns, and warranties
- Manage accounts and communicate with users
- Improve, analyze, and optimize the Services
- Conduct marketing and advertising activities, including targeted advertising
- Prevent fraud and maintain security
- Comply with legal and regulatory obligations
- Fulfill any other purpose disclosed at the time of collection or with your consent
How We Disclose Your Information
We may disclose personal data:
- To service providers and vendors that support our operations (e.g., CRM, accounting, cloud hosting, and advertising partners), subject to confidentiality obligations
- To advertising and marketing partners that assist us in delivering and measuring our advertising
- In connection with mergers, acquisitions, or asset sales
- To comply with legal obligations or enforce agreements
- With your consent or at your direction
We do not sell personal information. However, certain advertising-related activities may be considered "sharing" under applicable privacy laws.
Your Rights and Choices About Your Information
You may have the following rights, depending on your state of residence:
- Access and Data Portability
- Correction of inaccurate data
- Deletion of personal data
- Opt-Out of Targeted Advertising, Sharing, Profiling, and Sales
To exercise your rights, please send your request to:
Email:support@buildconnect.com
We will verify your identity and respond in accordance with applicable law.
Advertising and Cookie Choices
- You may disable cookies through your browser settings
- You may opt out of marketing communications by contacting us
- You may opt out of targeted advertising by emailing: support@buildconnect.com
Nevada Privacy Rights
Under Nevada law (NRS Chapter 603A), Nevada residents have the right to request that an operator of a website or online service not sell certain personal information.
MSRBuildConnect LLC does not sell personal information as defined under Nevada law.
However, as described in this Privacy Policy, we may use cookies and similar technologies for marketing and advertising purposes, including targeted advertising. These activities may be considered "sharing" under certain laws (such as California law), but they do not constitute a "sale" under Nevada law.
Nevada residents may submit requests regarding the sale of personal information by contacting:
Email:support@buildconnect.com
California Privacy Rights (CPRA)
This section applies to California residents.
No Sale of Personal Information
MSRBuildConnect LLC does not sell personal information as defined under applicable law.
Sharing for Cross-Context Behavioral Advertising
We may use cookies and engage third-party partners to support advertising activities. These activities may be considered "sharing" of personal information under California law.
These practices do not constitute a "sale" of personal information under Nevada law.
Your Rights
California residents may request:
- Access to collected personal information
- Correction of inaccurate data
- Deletion of personal data
- Data portability
- Opt-out of sharing for targeted advertising
We do not knowingly collect or use sensitive personal information for purposes requiring a "limit use" right.
Exercising Your Rights
To submit a request, contact:
Email:support@buildconnect.com
Do Not Sell or Share / Your Privacy Choices
You may opt out of sharing by contacting:
Email:support@buildconnect.com
We will also process Global Privacy Control (GPC) signals where required by law.
Non-Discrimination
We will not discriminate against you for exercising your rights.
Authorized Agents
California residents may designate an authorized agent, subject to verification.
International Users (EEA/UK/Switzerland)
Our Services are intended for use within the United States, and we do not target or direct our Services to individuals located in the European Economic Area ("EEA"), United Kingdom ("UK"), or Switzerland. We do not offer goods or services to individuals in these regions, nor do we monitor their behavior for purposes of applicable data protection laws.
Accordingly, our data processing activities are not intended to be subject to the General Data Protection Regulation ("GDPR") or similar non-U.S. data protection laws.
If you are located in the EEA, UK, or Switzerland and believe we have collected your personal data, please contact us at:
Email:support@buildconnect.com
How We Protect Your Personal Data
We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal data, including access controls, encryption (where applicable), and network security measures.
However, no system is completely secure, and transmission of data is at your own risk.
How We Retain Your Personal Data
We retain personal data only as long as necessary to:
- Provide the Services
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain security and prevent fraud
At the end of the retention period, data is deleted or de-identified.
Changes to Our Privacy Policy
We may update this policy from time to time. The updated version will be posted on our Services with a revised "Last Updated" date.